We had some major enhancements with the release of ScreenConnect 1.8, but one of the most exciting was our new Android mobile phone application. The mobile phone application allows a host to connect to customers and control their computer via their Android based mobile phone. 

With this new feature, a technician can troubleshoot a customer’s computer anywhere his phone has internet access: at the airport, at the coffee shop, at the library, etc. Now a technician can make quick, immediate repairs without needing a laptop. This application, available as a part of the ScreenConnect installation, can be installed on an Android smart phone simply by joining a ScreenConnect session. After that, a message box will prompt you to install the application. View the app and its features in action on YouTube.

Try it out and let us know how it works! If you have any questions or comments, feel free to respond to this blog post, or join us on the forum.