Has your team ever complained about the confusing issue submission form?

Have you had to alter how you’d like to handle certain issues due to the constraints of your software?

Do you have an issue tracking solution for facilities, software development, IT, HR, product management, and your help desks?

There are many issue tracking solutions available, but most are designed specifically to work within a certain department or group. For example, software development has a host of industry-specific solutions. These solutions can be tweaked or modified to marginally work for other teams, but inherent limitations persist due to the software’s designs.

IssueNet was developed with an object-oriented architecture that allows teams to completely customize all facets of the software to meet their specific needs. The options are endless and quite exciting when you consider the opportunities. For example, each issue type can have its own form, workflow, users, and notifications. Additionally, a single database can be used between all the solutions to allow better communication between teams, making implementation quicker and easier. Take a look at what an object oriented issue tracking can do for you! http://www.elsitech.com