According to the UK’s Office of Government Commerce (OGC), the
Information Technology Infrastructure Library (ITIL) Version 2 (v2) is finally
being laid to rest. ITIL v2 was lauded as the “most widely accepted approach to
IT service management in the world.” In 2007 ITIL v3 was launched with, a few
major changes, possibly most significant a key shift in methodology by encouraging
inter-department communication between IT and business teams. Having worked on
both sides of this equation in different careers, I can attest that improved
communication between these departments definitely needed addressing. But as we move into this new decade, let’s look back at some of the stats and the history of ITIL v2.
- Some general ITIL Information
- A Google search for ITIL v2 returns over 353,000 results
- ITIL v2 was launched in tandem with BS 15000 which later became ISO/IEC 20000
- A Google search for ISO/IEC 20000 returns 226,000 results
- Some notable ITIL adopters: Microsoft, IBM, Cat,and Boeing
The blog IT Skeptic has worked out the cost to obtain full ITIL certification: $60k. This includes hourly rates for your time,travel, etc. The actual cost, should you choose to obtain just the certification, is probably closer to $20k-30k.
ITIL began with a decision from the UK government recognized a need for a set of standards for IT infrastructure and management. The original group formed to address this issue was the Central Computer and Telecommunications Agency (CCTA). The CCTA then produced the Government Information Technology Infrastructure Management (GITIM). Yes, that’s a lot of acronyms, but stay with us! So the GITIM lost the G and the M, improvised with library, and the ITIL was born.
History
1989 – ITIL v1, thirty volumes long, is released.
2000/2001 – CCTA becomes the OGC, which is under the office
of the UK Treasury. Perhaps the government suspected that IT service management
would yield lots of revenue!
2000/2001 - ITIL v2 is released at a trim eight volumes
long, since thirty volumes is a heavy load for a bookshelf!
2006 – The ITIL Glossary is released.
2007 – ITIL v3 is released. It is five volumes long, with a
focus on communication with business teams.
2009 – OGC announces the end of ITIL v2, and there will be
no more books or certifications.
2010 – 1 year notification/warning from OGC
June 30, 2011 – RIP ITIL v2