Outlook Add In - Track-It

http://www.outlooktrackit.com/

A pretty straight forward and simple Outlook Add-on, that allows users to flag emails for Follow Up, Delegate, and set Reminder. The software creates 3 buttons that can easily be placed alongside your other Outlook 2007 toolbars.  If a user selects either Follow Up or the Delegate buttons the email is categorized and a copy of the email is sent to a newly created search folder in the Favorite Folders of Outlook.

Follow Up – Defines an email as needing to be followed up on by you sometime in the future.  

Delegate – Means you either have already or need to delegate ownership of some task within that email to someone other than yourself.

The third option Remind Me places a basic reminder flag on an email.  This allows the user to set the date and time of when they want the Outlook reminder notification to remind them about that email.

Ok overall the tool does what it says, a few nice points were:

  • Installation was clean and easy
  • Toolbar was easy to navigate and use
  • When the software places a copy of the email into the search folder it flags the unread property.  This is important because as a user you can see how many emails are in your Follow Up and Delegate folder
  • Moving emails you delegated to people into their own folder is good Inbox house cleaning

Now our criticisms:

  • Had a couple of times when the buttons just didn’t seem to work, after I restarted Microsoft Outlook everything seemed to work again.
  • Well there is not much here that a normal user can not already do by tweaking the Microsoft Outlook rules and writing a few basic macros.
  • The email still remains in my Inbox and a copy is sent to the various folders, would have been better if I was given control over how I wanted the emails to move.  Personally I didn’t want the emails left in the Inbox the purpose of categorizing them and moving them to another folder was so I could clear out my Inbox and keep my different work functions segregated.

Overall it’s a well thought out tool that will help you catagorize your emails.  But, if you feel comfortable with adding rules to Outlook or if you are the type of person that’s ok with a little manual work to keep you Inbox clean then this tool probably isn’t for you.


Posted by: Jeff Bishop
Posted on: 6/5/2009 at 5:16 AM
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