Email Integration

IssueNet 4.7 has been released and is now available for immediate download. [Press Release]

The latest IssueNet release is headlined by integration to Exchange Server, which allows issues and tickets to be created or updated via email messages. The message syntax is simple enough to be implemented in a simple link or command typed into the email subject, which allows Blackberry® and other mobile device users to submit, close, and approve issues on the go.

The release also includes several other bug fixes and product enhancements which are detailed in the 4.7 Release Notes, and is available for download from support.elsitech.com for all customers with current support agreements.  Questions regarding the release or current support status should be directed to support@elsitech.com or the support line at 866.866.0034.