Elsinore is pleased to announce that the second quarter of 2008 will see the release of IssueNet 5.0! With the 5.0 release, we have placed a dedicated focus on improvements and simplifications, while resisting the temptation to simply tack on features.

Major IssueNet 5.0 Improvements

1. UI Overhaul - Toolbars and Preview Pane
2. Workflow and Notifications
3. Wiki-based Web Help System
4. Updates to the Intercept, Assist, and Oversight Solutions

The main emphasis has been on distilling and perfecting core parts of the user experience over “checkbox” feature adding.  IssueNet is an extremely powerful product and has only become more so over the 2 years since it replaced Visual Intercept as the flagship.  Simplifying the user experience to best facilitate the use of all that power represents the essense of the 5.0 release.  We certainly kept the dreaded "Featuritis" curve in mind with this one:

The most visible changes in IssueNet 5.0 are to the toolbars and standard views - creating a familar MS Outlook-style view. Simplifications to certain aspects of workflow and notifications have been implemented based on specific user feedback, while updates to the main solutions reflect our continued commitment to provide best practice configurations out-of-box. 

Stay tuned to this space and www.elsitech.com for the official beta schedule, release date, screenshots, and comprehensive release notes!

Update: Offer Extended Through March 31, 2008 

First, I want to take a moment to thank all the Elsinore customers for another successful year.  Thanks to our existing and new clients, Elsinore is beginning its thirteenth year in business.  With that said, we want to offer something to our existing clients as well as any new clients looking to come on board in February.  I am not sure how many of you have seen our dashboard product, Insight.  But it is really helping aid organizations in productivity by displaying high level reports that you can drill down to specific issues and tasks.  To thank our customers, we would like to offer a free, unlimited license of Insight to anyone spending $5K with us at anytime in February or March.  If you have any specific questions, you can contact sales@elsitech.com.  You can also take a look at the product on the demo site here http://www.elsitech.com/Evaluation/Online-Demos.aspx.